Welcome to Hong Fook Mental Health Association
Workplace Health is a core component of Hong Fook overall operations with the goal to promoting employee health, safety and organizational effectiveness. Many attempts have been in place to address the different kinds of needs e.g. employee assistance program through extended health benefits, mobile phone and laptop access, health and mental health accommodation, critical incident response to traumatic incidents, implementation of vulnerable sector screening to staff and volunteers, staff fun and wellness committee, staff training and development programs, legislation training (Accessibility, Bill 168, privacy and diversity training, human rights, etc.). We understand and recognize that working with vulnerable, traumatized and marginalized clients can impact our mental health workers in many ways like burnout, stress and compassion fatigue. Our management team has been working together with the front-line workers to reflect on their own experience, to enhance self-awareness, to recognize triggers and to develop personal coping strategies in order to improve their self-care and to manage these challenges through case consultation and conference, in-service training, staff supervision, coaching and mentorship.
We have faced multiple site-based major property management challenges throughout the year of 2013. Downtown office has experienced uneven heating and cooling distribution, noise transmission between 2 major activity rooms, elevator breakdown and front entrance losing tiles problems; Scarborough office has experienced the building’s major repair and renovation interruption for over half a year, it led to washroom shut down, consistent heating system and power out problems which affected our phone and internet systems. The worst problem has been the North York office with the heating, flooding and cleaning problems which affected our office and program operations. It hasn’t been easy for our colleagues and clients who have to constantly adjust to the unexpected health and safety conditions. We have been very thankful that our dedicated colleagues have been very patiently and cooperatively to keep the smooth operation of the core services and programs with minimum interruption. We would also like to thank our clients, their family/caregivers and our volunteers for their general understanding and support to us during this difficult period of time.
We, sincerely, hope that we can enjoy a better and healthier working environment so that our clients, consumers and our volunteers can stay active and enjoy a hassle-free environment with us in the year of 2014.